Returns on exilia.com are accepted within the time limit is 15 days from the date of shipment confirmation. 

Items must be in mint condition (unused, unwashed, with inner and outer tags still attached). Refund will be processed using the same payment method as the purchase. 

To exercise the right of withdrawal, simply request the form by sending an e-mail from this contact form.

Items to be returned should be sent to the following address:

EXILIA Gaia Srl
Via della Tecnica 49
San Lazzaro di Savena
40068 BOLOGNA - ITALY

Exilia reserves the right to refuse returns outside the time limit if the items are not in the same condition as they were sent and/or do not meet the conditions for return. We may deny a refund until we have received the goods or proof of return has been provided.