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SHIPMENTS

EXILIA ships all over the world. We will do our best to ship your order as soon as possible. Orders are processed Monday through Friday from 9:00 a.m. to 1:0 p.m. If your order was placed on Saturday, Sunday, or a holiday, it will be processed on the next business day. Our couriers do not deliver on Saturdays and Sundays. We ship mainly to Italy via FedEx 2/3 business days.

Our international shipping partners are DHL and Fedex (Europe, USA, Extra Europe) with delivery times of 3/4 business days and FedEx (Asia and UAE) with delivery times of 4/6 business days. This is only a rough estimate, delivery to smaller cities takes a few more days.

For all shipments outside the European Union we operate on a DDU (Delivery Duty Unpaid) payment basis. This means that all customs duties, clearing fees, brokerage fees or any other additional costs are the responsibility of the customer and must be paid upon delivery of the order. These charges are determined by the customs authorities of the destination country and you may also need to provide additional information to clear the order. Please contact your local customs authority for further information.

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